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TrophyMax
Hilton Head Island, South Carolina
(843) 681-6340 9am to 5pm EST
Should you find the order/service line unavailable,
please do leave a message. We will return your call
promptly.
Shipping
TrophyMax ships to any US location. Delivery is FREE
to most South Carolina Low country areas including but
not limited to: Hilton Head Island, Beaufort,
Ridgeland, Hardeeville and Bluffton. FREE Delivery is
also offered to Savannah Georgia and most surrounding
cities.
TrophyMax is happy to ship your order using your
choice of shipping methods. We currently offer United
Parcel Service, Federal Express and United States
Postal Service. Below is a chart showing estimated
shipping time using UPS. Please contact us for
shipping prices and processing times.
Please help us service you better, by ordering early.
Rush orders may require additional charges. Please
contact us for details.
Frequently
Asked Questions:
Where are you located?
Located on Hilton Head Island,
South Carolina, TrophyMax is able to maintain the
lowest prices by not keeping a store front. Our web
site shows over a thousand catalog items. Our friendly
staff is always happy to meet or talk with you
personally, in order to save you money and guarantee
your satisfaction. Meeting your award needs is our
number one priority. We are proud members of the
Hilton Head Island Chamber of Commerce and the Awards
and Recognition Association.
Do you have what I want in
stock? Yes, we have most items in stock that
are shown in our catalog. Should we not have an item
you need in stock, we are able to get it quickly.
How long does it take for my
order to be ready? Ordering early is always
best. In most cases, orders are processed in three
business days. Large orders and custom work may take
longer. It is always best to check with us. Please
email service@trophymax.com or phone (843) 681-6340
for firm delivery dates. Rush orders are welcome,
however, additional costs may be added. Please keep
shipping times in mind when shipping is required.
I see you deliver locally, how
does that work? Yes, we are happy to provide
FREE delivery to your business, home or event
location. No more hauling all those trophies and
awards to your event! We will bring them to YOU!
I don't see what I am looking
for on your web site, can you make it?
Yes!
TrophyMax can make any award, just give us a call and
we will be happy to give you a free quote.
I wish to pay by personal or
business check, is that possible?
Yes, LOCAL
personal and business checks are accepted. Money
orders or PayPal are required for all items to be
shipped. Out of state, personal or business checks may
be accepted when payment is made 3 weeks prior to the
ship date.
What is PayPal?
PayPal is
a free, secure, online way to use your credit card or
bank debit for payment. PayPal is owned by EBay and is
a reliable, quick, easy way to pay for your order
online. You may set up your own PayPal account in
minutes by visiting
http://www.paypal.com TrophyMax
accepts thru PayPal, Visa, MasterCard, American
Express and E-Checks. The PayPal address for TrophyMax
is: payment@trophymax.com
What type of payment will I need to send with my
order? A deposit of 50% on the total order is required
to begin processing. The balance is payable on local
delivery or prior to shipment.
I have a custom logo, can TrophyMax use that to make
my awards? Yes, we are can easily use your logo. Just
contact us and we will be happy to help you.
Don't see your question? Please feel free to contact
us by email or phone.
service@trophymax.com or (843)
681-6340. Our friendly customer service department is
waiting to assist you!
© 2002-2004
Email: service@trophymax.com
This page last updated:
Saturday, December 16, 2006 02:03 PM
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